Board of Directors

Chair of the Board

Ms. Proctor is the former Chief Financial Officer of TIAA-CREF, serving in that position from 2006 to 2010. Prior to joining TIAA-CREF, Ms. Proctor served as Executive Vice President of Golden West Financial Corporation from 2003 to 2005. Earlier in her career, Ms. Procter served as Chief Financial Officer and as a director during an 18-year career at Bechtel, and prior to that she served as finance director of certain divisions of The Walt Disney Company. Ms. Proctor currently serves on the Boards of Directors of Redwood Trust, Sculptor Capital Management, Inc. and SunEdison, Inc., and previously served on the Board of Kaiser Aluminum Corporation. She holds a Bachelor of Science in Business Management from the University of South Dakota and an M.B.A. from California State University East Bay.

Chairman of the Board

Mr. Aldrich served as the Chief Product Officer at GoDaddy, Inc. from January 2016 through February 2019, and he previously served as their Senior Vice President, Business Applications beginning in 2012. Before joining GoDaddy, Mr. Aldrich served in various senior management roles at Intuit, Inc. from 1996 through 2008 including Vice President of Strategy and Innovation for the small business division. Mr. Aldrich also served as CEO of Outright Inc., an online bookkeeping service, from 2011 to 2012 when it was acquired by GoDaddy, and as CEO of Posit Science Corporation, a software and services company, from 2008 to 2011. Mr. Aldrich currently serves on the Board of Xero. Mr. Aldrich holds a Bachelor of Arts in Physics from the University of North Carolina and an M.B.A. from Stanford University.

Mr. Ernst currently serves as the Managing Partner at Bellevue Capital LLC, a private investment firm, a role he has held since May 2018. Prior to joining Bellevue, Mr. Ernst served as executive vice president and chief operating officer of Fiserv, Inc. from January 2011 to April 2018, where he had oversight responsibility for the major operating businesses and support organizations of the enterprise. His focus included enterprise-wide quality improvement and product management efforts. Mr. Ernst previously served as deputy commissioner for operations support for the Internal Revenue Service from January 2009 to November 2010. From 2008 to 2009, Mr. Ernst served as chief executive officer of Bellevue. Mr. Ernst served in various executive roles at H&R Block, Inc., including as chairman, president and chief executive officer from 2001 to 2007, and as chief operating officer from 1998 until 2000. Prior to joining H&R Block, Mr. Ernst served in various executive roles at American Express Company. Mr. Ernst currently serves as the chairman of the board of directors of the Financial Health Network, a consumer-focused financial services advocacy organization, and previously served as a public company director on the boards of Great Plains Energy Incorporated, Knight Ridder Inc., and SAIA, Inc. Mr. Ernst received bachelor’s degrees in finance and accounting from Drake University, where he is a member of the Board of Trustees, and a master’s of business administration in finance and economics from the University of Chicago Booth School of Business, where he has served on its Advisory Board.

Ms. Hayles is the former Chief Financial Officer of CIT Group Inc., a U.S. bank and global lending and leasing business, a position she held from November 2015 to May 2017. From July 2010 to November 2015, Ms. Hayles was the Controller and Principal Accounting Officer of CIT Group Inc. and was responsible for all financial and regulatory reporting. Prior to joining CIT Group Inc., Ms. Hayles worked at Citigroup Inc. for 24 years, most recently as Deputy Controller from January 2008 to July 2010. Over her career at Citigroup Inc., her roles included Investor Relations, CFO of e-business, CFO of Global Relationship Banking, and CFO of Citibank Canada. Ms. Hayles began her career at PricewaterhouseCoopers in Toronto, Canada. She was a Canadian Chartered Accountant from 1985 to 2009. Ms. Hayles currently serves on the board of Webster Financial Corporation and eBay, Inc. Ms. Hayles holds a BBA from York University in Toronto, Canada.

Mr. MacIlwaine is the former VP, Chief Technology Officer at Braintree, a subsidiary of PayPal, Inc. Prior to that he served as Chief Technology Officer of Lending Club Corporation, a lending company, from July 2012 to December 2016. From December 2011 to July 2012, Mr. MacIlwaine served as the Chief Information Officer at Green Dot Corporation, a provider of prepaid financial services. From April 2007 to November 2011, Mr. MacIlwaine served as head of global development at Visa, Inc., a credit card processing company, where he led program management and information services, including web application development, data warehousing, business intelligence and mobile development. Mr. MacIlwaine holds a B.S.E. in computer engineering from the University of Michigan.

Mr. Rao is an accomplished executive who currently serves as the Chief Operating Officer for Nielsen Global Media, a global provider of data, information and technology to the media and advertising industries, a role he has held since February 2020. Prior to this role, Mr. Rao has held a variety of executive positions within the Nielsen Corporation, spanning the United States, Middle East and Asia for Nielsen’s Connect and Media businesses where he most recently held the title of Chief Product, Technology & Operations Officer for Global Media from January 2019 to February 2020. Over his career at Nielsen, Mr. Rao’s roles have most recently included CEO of Portfolio/Gracenote, President of Agencies/Advertisers Division, EVP of Digital Enablement, Managing Director for Media Analytics and Managing Director-Greater China. Mr. Rao serves on the Diversity Council at Nielsen as the Executive Sponsor of the Asian American Employee Resource Group. Mr. Rao currently serves as a board member for OpenSlate and NCSolutions. Mr. Rao holds an M.A. in Economics from Loyola University, Chennai, India and a M.B.A in marketing from Illinois State University.

Ms. Schreuder is an accomplished executive who most recently served as executive vice president and chief operating officer of Northern Trust Corporation, a role from which she retired in August 2018. Ms. Schreuder joined Northern Trust in 1980 and during her tenure held multiple roles as a member of the management team, including service as the President of Wealth Management from 2011 to 2014, as President of Operations & Technology from 2006 to 2011, and as Chief Risk Officer from 2005 to 2006. Since 2008, Ms. Schreuder has served as a member of the Board of Entrust Datacard Group, a privately held hardware and software information security company. From 2016 to 2018, Ms. Schreuder was a member of the board of directors of LifePoint Health, a rural U.S. healthcare provider. Ms. Schreuder also currently serves as a member of the Global Strategy Committee of Women Corporate Directors in the New York City Chapter. Ms. Schreuder received her bachelor of arts degree from Southern Methodist University and a master’s degree in business administration from the Northwestern University Kellogg Graduate School of Management.

President and Chief Executive Officer

Christopher Walters has been President and CEO of Blucora since January 2020 and a member of the company’s Board of Directors since 2014. Prior to joining Blucora, Mr. Walters served as a Senior Partner with Activate, a consulting firm focused on technology, media and digital businesses. From 2015 to 2018, he served as the Chief Executive Officer of Encompass Digital Media, Inc. Mr. Walters joined Encompass from The Weather Company, where he served as the Chief Operating Officer from 2012 to 2015. Prior to The Weather Company, he served in a variety of leadership roles at Bloomberg L.P. between 2008 and 2012, most recently as the Chief Operating Officer of the Bloomberg Industry Verticals Group, responsible for operations, strategy, business development, and expansion of the premium web-based subscription businesses. Previously, Mr. Walters was a partner at McKinsey & Co., advising media, entertainment, and investment companies. Mr. Walters is a member of the Atlanta Board of Directors for Year Up, an organization dedicated to closing the opportunity divide for urban young adults by providing them with the skills, experience and support to empower them to reach their potential through professional careers and higher education. Walters holds a Bachelor of Science in business administration of the University of Vermont and an MBA from The University of Chicago.

    Mary Zappone has served as a director of Blucora since March 2015. Ms. Zappone has extensive experience as an executive, including her current tenure as Chief Executive Officer of Brace Industrial Group, an industrial services company. Prior to joining Brace in October 2017, she served as President and Chief Executive Officer of Service Champ, a specialty distributor of consumable automotive aftermarket maintenance parts and accessories, from November 2015 to September 2017. Prior to joining Service Champ, she served as President and Chief Executive Officer of RecoverCare, a supplier of healthcare equipment, from May 2011 to February 2015. Ms. Zappone worked at Alcoa, Inc. from 2006 to 2011, serving in a variety of roles, most recently as President of the Alcoa Oil & Gas Group, where she was responsible for operations, strategy, business development, and expansion of the aluminum alloy product systems business. During her career, she has also held other senior-level positions at Tyco International, General Electric, and Exxon, and she also worked at McKinsey & Co. where she advised companies in improving operating performance, capital investment, and merger and acquisition strategies. She earned her undergraduate degree from Johns Hopkins University, and her M.B.A. in Finance at Columbia Business School.